Cookie statement
Introduction
This Cookie Policy explains how the University of the Arts London Online learning environment uses cookies and similar technologies to recognise you when you visit https://online.arts.ac.uk/. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, the University of the Arts London) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, and analytics).
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Moodle to operate, and we refer to these as "essential". Other cookies also enable us to track and monitor the use of moodle to help us improve technical stability of the platform and also to contribute to improving the overall user experience.
How can I control cookies?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, you can visit www.aboutcookies.org or www.allaboutcookies.org.
Please be aware, moodle is an open source platform that utilises multiple third-party plug-ins to facilitate the learning and teaching experience. If you choose to switch off certain cookies it may impact on the functionality of the moodle.
To opt out of being tracked by Google Analytics across all websites you can visit: http://tools.google.com/dlpage/gaoptout
The specific types of first-party and third-party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific page you visit or moodle plugin you are using):
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
| Name: | MoodleSession |
|---|---|
| Purpose: | Essential cookie used by the Moodle application |
| Provider: | UAL Online Moodle |
| Service: | UAL Online see privacy policy XXXXX |
| Type: | http_cookie |
| Expires in: | session |
| Name: | csrfToken |
|---|---|
| Purpose: | Used by Panopto to assist with the prevention of Cross-Site Request Forgery (CSRF) attacks |
| Provider: | Panopto |
| Service: | Panopto, see privacy policy https://www.panopto.com/privacy |
| Type: | http_cookie |
| Expires in: | session |
| Name: | .ASPXAUTH |
|---|---|
| Purpose: | Set by Panopto as part of its authentication service |
| Provider: | Panopto |
| Service: | Panopto, see privacy policy https://www.panopto.com/privacy |
| Type: | http_cookie |
| Expires in: | session |
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
| Name: | MOODLEID1_ |
|---|---|
| Purpose: | Used by Moodle to autofill a username in the log-in box |
| Provider: | UAL Online |
| Service: | UAL Online see privacy policy XXXXX |
| Type: | http_cookie |
| Expires in: | 30 days |
| Name: | UserSettings |
|---|---|
| Purpose: | This cookie is used to store the most recent ID Provider used on this browser to log into Panopto. This is to allow users to skip the login screen entirely, and allow them to log in automatically in some cases. It also stores the randomly generated user ID used to track anonymous users for analytics purposes. |
| Provider: | Panopto |
| Service: | Panopto, see privacy policy https://www.panopto.com/privacy |
| Type: | http_cookie |
| Expires in: | session |
| Name: | launchRecorderCookie |
|---|---|
| Purpose: | Used by Panopto when client has the remote recorder is detected |
| Provider: | Panopto |
| Service: | Panopto, see privacy policy https://www.panopto.com/privacy |
| Type: | http_cookie |
| Expires in: | 100 days |
| Name: | sandboxCookie |
|---|---|
| Purpose: | This cookie is used to determine when the last time the user's role was checked, to see if they need to have a personal folder created. This cookie expires when the user closes their browser |
| Provider: | Panopto |
| Service: | Panopto, see privacy policy https://www.panopto.com/privacy |
| Type: | http_cookie |
| Expires in: | session |
| Name: | CookieControl |
|---|---|
| Purpose: | Used to record user preference in terms of cookies across certain UAL Online applications |
| Provider: | Civic |
| Service: | Civic Privacy Policy https://www.civicuk.com/privacy |
| Type: | http_cookie |
| Expires in: | 83 days |
| Name: | Recite.Preferences |
|---|---|
| Purpose: | Used by Recite Me to store user preferences |
| Provider: | Recite Me |
| Service: | ReciteMe, see privacy policy https://reciteme.com/policies/privacy-policy |
| Type: | http_cookie |
| Expires in: | 271 days |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
| Name: | _ga |
|---|---|
| Purpose: | Used to assist application usage and diagnostics |
| Provider: | |
| Service: | Google Analytics View Service Privacy Policy https://policies.google.com/privacy |
| Type: | http_cookie |
| Expires in: | One year |
| Name: | MUID |
|---|---|
| Purpose: | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
| Provider: | Microsoft |
| Service: | MS Clarity, see privacy policy https://privacy.microsoft.com/en-gb/privacystatement |
| Type: | http_cookie |
| Expires in: | 390 days |
| Name: | CLID |
|---|---|
| Purpose: | Identifies the first-time Clarity saw this user on any site using Clarity |
| Provider: | Microsoft |
| Service: | MS Clarity, see privacy policy https://privacy.microsoft.com/en-gb/privacystatement |
| Type: | http_cookie |
| Expires in: | 365 days |
| Name: | _clsk |
|---|---|
| Purpose: | Connects multiple page views by a user into a single Clarity session recording |
| Provider: | Microsoft |
| Service: | MS Clarity, see privacy policy https://privacy.microsoft.com/en-gb/privacystatement |
| Type: | http_cookie |
| Expires in: | 1 day |
Unclassified cookies
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
Preparation of this cookie policy
This was prepared on 05th August 2025.